ROB RYAN
Greater Seattle Area | Remote Anywhere | Travel Anywhere
robryan at nettastic.com | www.linkedin.com/in/robryandotcom/
SUMMARY
IT Consultant • Omnissa Tech Insider • Dynamic Environment Strategies • End User Computing Solutions
- Solution-minded technical leader and collaborator, adept at driving organizational value through quality relationships and complete assessment-to-integration solutions that ensure gains in services, performance, and experience.
- Transformative and pragmatic business partner, bringing end-user insights and a growth mindset to provide clients with data-driven strategic plans and implementation support that enables goal alignment.
| AREAS OF EXPERTISE | ||
| – Virtual Desktop Infrastructure & Application Delivery – Technical Leadership & Strategic Thinking – Defining Business Requirements – Short & Long-Term Planning | – Capability & Gap Analysis – Value Creation & Advocacy – Resource Optimization – Change Management – Cross-Function Collaboration – Communication & Influence | – Contract & Vendor Management – Coaching & Mentoring – Global Support & Coordination – Industries: Gov’t, Financial, Healthcare, Real Estate, Telecom, Transportation |
TECHNICAL SKILLS
- SME Technologies: Omnissa, VMware, Microsoft Applications, Virtualization, Virtual Desktop Infrastructure
- Expert: Horizon Desktops & Apps, App Volumes, Dynamic Environment Manager, Universal Access Gateway, WorkspaceOne Access
- Fluent: WorkspaceOne UEM, Imprivata, Duo/RSA/Okta/RADIUS (Multifactor Authentication technologies), Epic, Ivanti Environment Manager (Appsense), FSLogix, Microsoft365, Lakeside Systrack, ControlUp
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
| .netTastic Information Solutions, Issaquah, WA | 2024-Present |
Independent Consulting Business, specializing in Omnissa solutions – nettastic.com
| Owner/Principal Consultant |
Subcontractor collaborating with teams utilizing Omnissa Horizon technology to deliver high-quality projects on time and within budget, providing specialized expertise, ensuring compliance with contractual obligations, and maintaining strong communication to align project goals. Clients span multiple sectors (Retail, Healthcare, Financial, Aerospace) for projects ranging from Proof of Concept pilots to full Design and Deploy Implementations.
| Omnissa, Palo Alto, CA | 2024 |
Digital work platform leader, a former VMware business
| Senior Consultant, End User Computing Practice | 2024 |
Positioned to lead planning, design, and deployment of Omnissa customer solutions, as subject matter expert for Horizon Suite, Workspace ONE, and related technologies. *Role ended shortly after business spun off from VMware.
| VMware, Palo Alto, CA | 2014 – 2024 |
Cloud computing and virtualization
| Senior Consultant, End User Computing Practice | 2016- 2024 |
Top-level advisor performing transformation and change work for customers deploying VMware software and solutions. Accountable for the design and implementation of strategies, frameworks, and solutions in support of performance, efficiency, and business capability needs.
KEY ACHIEVEMENTS
- Technology Enablement: Met and exceeded performance metrics leading successful design and deployment of End User Computing (EUC) platforms delivering critical capabilities within varied environments (i.e. dynamic, hyper-converged, siloed, etc.) and optimization for integration with third-party technologies.
- Operational Efficiency: Introduced a suite of solutions to enhance automation and modernize client processes and delegation models. This included transitioning from manual installs to monthly automated builds, empowering first-level helpdesk teams to handle tasks like desktop resets and application assignments, and implementing just-in-time models to align with customer strategic initiatives.
- Digital Transformation: Optimized security and reduced operational overhead by implementing scalable cloud-based solutions and desktop management practices that adapt to diverse devices and evolving customer needs. The adoption of Zero Trust architecture further enhanced endpoint management, mitigating threats and data breaches while ensuring robust access controls and continuous monitoring
- Business Continuity Planning: Developed designs and plans that ensured failover strategies, application continuity, and recovery from environmental disruptions. A key achievement was implementing a full remote desktop solution, enabling infrastructure recovery and restoring data center operations within 40 hours for a Texas-based oil client after a hurricane.
- Accelerated Delivery: Advocated and implemented Agile frameworks across client organizations, collaborating with Project Management teams to ensure adequate resource planning and enhance visibility and alignment among Desktop, Mobile, and Product teams. The focus was on delivering customer value through continuous improvement, collaboration, and adaptability to change.
- Team Effectiveness: Tapped to support organizational quality initiatives serving on the Interview team to identify and onboard new talent, and as EUC participant on the Solutions Desk and as Sales force liaison. Reduced vulnerability risks by developing Statements of Work, reviewing customer contracts, and conducting technical scoping activities on behalf of the EUC practice.
| Consultant, End User Computing Practice | 2014-2016 |
Hired to provide operational and product advisory for dozens of clients spanning various sectors.
KEY ACHIEVEMENTS
- Outcomes and Impact: Worked to execute projects successfully, on time, within scope, and budget.
| Hewlett-Packard, Palo Alto, CA | 2006 – 2014 |
American multinational enterprise information technology company, edge to cloud.
| Virtualization Technical Consultant, Enterprise Services |
Capitalized on opportunity to lead high-demand virtualization work across multiple disciplines—including VMware, Windows, Hardware, Network, Storage—spanning various industries. At peak, honed expertise in End User Computing driving workplace transformation and mobility engagements with early focus on private cloud and virtualization.
KEY ACHIEVEMENTS
- Business Impact & Enterprise Performance: Prime contributor to over $100M ($33M services, $73M hardware) in additional pull-through, new business, and sales in FY13
- Focused Client Solutions & Delivery: Amplified potential for improved client performance via repeatable, scalable implementations, enablement support, and engineering guidance. Engagements Included:
- Architecture and deployment on Private Cloud implementations
- Virtualization assessment and implementation (servicer and VDI projects)
- Horizon View and Citrix XenDesktop deployment
- Engineering resource for blade system deployments across multiple technology requirements
- Engineering for VDI load testing, both against user-specific environments and general capacity demonstration (against Citrix and VMware implementations)
- Improved Focus & Operational Efficiency: Co-developer of HP’s Virtual Desktop Client Assessment offering, establishing a new consultancy tool and baselines across user types ensuring proper development of a solution. Process Innovation: Increased new business close rate by introducing a Client Virtualization Analysis & Modelling methodology, collaborating with cross-functional teams to clarify roles, address resourcing needs, and implement metrics to support any proposed solutions.
- Crisis Management & Rapid Turnaround: Led essential business capability testing for a government agency after identifying resource and infrastructure gaps affecting 5,000 virtual desktops. Spearheaded proof of concept work, enabling the agency to advance its operational strategy and successfully migrate to Citrix solutions. Completed the project within weeks.
EDUCATION: Bachelor of Administration, Management Information Systems, Washington State University
CERTIFICATIONS: Omnissa Certified SME, Omnissa Certified Engineer – Horizon, Omnissa Certified Engineer – Workspace One, Omnissa Certified Administrator – Horizon, Omnissa Certified Administrator – Workspace One, VMware Certified Implementation Expert – Desktop and Mobility 2023 (VCIX-DTM), Okta Certified Professional
HONORS & AWARDS: Omnissa Tech Insider (2025), Q1 PSO SLED Top Performer (2022)
ORGANIZATIONS: Seattle/Portland Area World of EUC Co-Leader
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